Pink Diddy Dress

Orders are dispatched as quickly as possible – subject to payment and stock availability. If any items are out of stock, we will advise promptly. Postage and packing for UK and International deliveries are charged as follows:

 

Delivery Option	Weight	Price
Royal Mail 1st Class (Standard Shipping 2-4 days)	0-10kg	£2.50
Royal Mail Signed For Guaranteed Next Day by 1pm (order pre-noon)	0-10kg	£8.50
Royal Mail International Delivery	0-10kg	£10.00

 

Each pair of dungarees weighs approximately 0.4kg.

 

Attempted Deliveries:

If delivery is attempted and a delivery card is left and the customer fails to claim the items from the local depot or post office, we cannot refund the customer until the goods have been returned to Dotty Dungarees Ltd. However, if the customer would still like the goods to be re-shipped, we will re-dispatch the parcel once we have received it back but we will have to charge for postage again.

We must receive all returns/exchanges of items within 14 days of your receipt of the product. All tags must be intact for the return/exchange to be processed. All items must be returned in the condition that they were received.

Returns Procedure:

In order to take advantage of your rights under this returns policy you must email alice@dottydungarees.com outlining why you wish to return the product. Dotty Dungarees Ltd will not accept returns of non-faulty items that have been worn, used and/or garment tags removed. In such cases, the items will be returned to the customers.

Refunds will be credited to the original purchaser’s card for the sum paid minus postage costs. Please note that postage costs can apply for exchanges. Please send all returns to: Dotty Dungarees Ltd, 24 Ferry Road, London SW13 9PR

Please note that the customer is responsible for all postage costs incurred when returning items. Dotty Dungarees Ltd will not offer a refund on returned items that are lost or damaged in the post.

We strongly recommend that items are returned using registered post and that you keep your proof of posting receipt.