Returns Policy

Refunds & Returns Procedure 

We must receive all returns/exchanges/refunds of items within 14 days of your receipt of the product. All tags must be attached, the items unwashed and unworn for the return/exchange to be processed, less shipping costs. Any requests for returns/exchanges/refunds outside of the 14 days returns period, will be refunded with store credit.  

Any items received at our fulfilment centre for a returns/exchanges/refunds will be inspected before processing the refund/exchange. If the items are missing tags, have been worn or washed, the item may not be eligible for a refund or a restocking fee of £10 may be applied and deducted from the refund total.  

Please send all returns & exchanges to: Att: Dotty Dungarees, 29-33 Devonshire Place St Helier Jersey JE2 3RD 

Please note that the customer is responsible for all postage costs incurred when returning items and postage costs can apply for exchanges. Dotty Dungarees Ltd will not offer a refund on returned items that are lost or damaged in the post. We strongly recommend that items are returned using registered post and that you keep your proof of posting receipt. 

If you have any questions regarding your order, please feel free to reach out via our email hello@dottydungarees.com or call us on +44 1223 790047 and a friendly member of our team will assist you.